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Leveraging ITSM in a Multi-Vendor Outsourced Enterprise

By Rick Leopoldi IT requirements for the enterprise today are to provide the highest quality service at the lowest possible cost. This places an important focus on IT to be the best service provider possible and to ensure the services provided meet the business requirements and to ultimately enable the organization to achieve its goals.
Sep 13, 2004
By

ITSM Watch Staff





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