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Why ITIL Is Starting To Catch More Attention?

Information Technology Infrastructure Library (ITIL) is a comprehensive set of best practices for IT services management, and by the looks of local interest groups popping up here and abroad, it's clear that ITIL is grabbing greater attention from services-management vendors and IT managers alike.
Mar 1, 2005

ITSM Watch Staff

ITIL is a hot topic for a few reasons: the ITIL best-practices framework has provided a framework for communication and provides a good way to network with other companies. ITIL certification is also expanding, providing new career options for IT leaders.

A continuing education program for IT managers who have achieved the highest level of certification is coming, and the first companies are working their way through the process for achieving a corporate certification for their IT efforts based on a British standard, the BS15000 service management standard.

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