Version 0.4 - IT Service CMM Released
The IT Service Capability Maturity Model (IT Service CMM) is a maturity growth model aimed at providers of IT services, such as management of hardware and software, operations, software maintenance, etc.
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What is the IT Service CMM?
You may download version 0.4 from: The IT Service Capability Maturity Model
The IT Service Capability Maturity Model (IT Service CMM) is a maturity growth model aimed at providers of IT services, such as management of hardware and software, operations, software maintenance, etc. The structure of the model is equal to that of the Software CMM, the contents of the IT Service CMM, however, are key process areas needed for mature IT service provision.