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itSMFI and ISACA to Work Toward Common Goal

The two organizations will work with members to better integrate COBIT and ITIL.
Nov 20, 2008

ITSM Watch Staff


To recognize their mutual interests and work more closely together on key initiatives, the ISACA and the IT Service Management Forum International (itSMFI) have signed a memorandum of understanding (MoU). The MoU enables both organizations to enhance the services they provide to members, promote the complementary frameworks that are the focus of the respective organizations, and focus their efforts on practical delivery support to the global IT community for the integrated use of ITIL and the COBIT framework.


When used together, COBIT and ITIL provide a top-to-bottom approach to IT governance and, thus, service management. COBIT guides management's priorities and objectives within an integrated and complete approach to a full range of IT activities. ITIL supports this with best practices for service management. When used together, the power of both approaches is amplified, with a greater likelihood of management support and direction, and a more cost-effective use of implementation resources.


"itSMFI and ISACA share the common goal of promoting industry best practices in governance and control," said Lynn Lawton, international president of ISACA and ITGI in a written statement. "We look forward to working together to provide maximum value to our members and to the enterprises they serve."


Sharon Taylor, chair of itSMF International, confirmed the significance of the agreement. "Through collaboration, itSMF and ISACA can effectively help enterprises implement strong IT governance and service management," Taylor said in a written statement. "Integrating ITIL and the COBIT and Val IT frameworks provides both breadth and depth of governance."


ISACA, an association serving more than 86,000 IT governance professionals in 160 countries, established the nonprofit, independent IT Governance Institute (ITGI) as its research affiliate in 1998. ITGI publishes Val IT and the COBIT framework, which aligns with the IT Infrastructure Library (ITIL). ITIL delivers best practice advice on the methods and processes required to comply with the COBIT and IEC/ISO 20000 audit requirements.


The itSMF is a not-for-profit body wholly owned, and principally operated, by its membership. Internationally recognized and independent organisation dedicated to helping organizations improve the delivery of their IT services. The itSMF promotes Service Management, including both the ITIL, COBIT, ISO/IEC 20000 and other principles, practices and frameworks that delivery value to that end.


The itSMF International is an umbrella organisation assisting with governance of the movement, chapter inception and development and the development of new services to our membership.


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