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Pink Elephant Announces ITIL Award Winners

Nominations are being accepted for next year's conference.
Mar 11, 2009

ITSM Watch Staff

Pink Elephant today announced the winners of the ITIL Awards, presented at the recent 13th Annual International IT Service Management Conference and Exhibition. The awards honor the best in five categories: ITIL Project of the Year; ITIL Practitioner of the Year; ITIL Case Study of the Year; Pink Elephant Student of the Year; and Innovation of the Year.

ITIL Project of the Year: This is presented to a practitioner organization that has shown a significant commitment to ITIL. The organization must have a clearly defined project with dedicated management; a project start date occurring at least six months before the conference commences; clearly documented and communicated goals; high involvement from ITIL-certified staff; and measurable project benefits.

The winner of this year’s award is OhioHealth – Access Management.

ITIL Practitioner of the Year: ITIL Practitioner of the Year goes to an IT practitioner who has placed best practices at the core of their organization’s IT operations. This individual has also championed the strategic benefits of ITIL and shown a commitment to sharing knowledge about ITIL inside and outside their organization.

The winner of this year’s award is Henry White, Director, IT Global Operations and Excellence in Operations for Cisco Systems, Inc.

ITIL Case Study of the Year: This award is probably one of the most prestigious, because it is chosen by conference attendees. During the conference, Pink Elephant tabulates evaluation results from all the ITIL case studies. The award is given to the individual who delivered the most compelling session and received the highest score.

This award was presented to Pete Corrigan, VP of Infrastructure Services for Allstate Insurance. Allstate is also past winner of the Project of the Year award. In his session, "ITIL: From Strategy To Execution", Pete shared how he and his team successfully achieved increased availability, reliability and maintainability through adoption of ITIL’s service framework.

Pink Elephant Student of the Year: This is presented to the Pink student with the highest exam score in the ITIL Service Manager course. Successful completion of the course requires a high level of commitment and a demonstrated knowledge of the goals, benefits, challenges and integration points of the ITIL processes.

There was a tie for this year’s award and the winners are John Daly, Project Manager for Cisco Systems, Inc. and Monica Dragan, Business and Process Architect for CGI.

Innovation of the Year: This award recognizes a product or service developed by the vendor community that has made the greatest contribution to IT Service Management in the last calendar year.

This award was presented to Digital Fuel for Service Flow version 6.

For years, Pink Elephant has worked diligently to increase awareness of ITIL’s best practice framework on a global scale,” says George Spalding, Pink Elephant vice president, in a press release. “Part of this work has included the introduction of an awards program to further illustrate and promote ITIL’s benefits. While competition was fierce, this year’s winners truly exemplify the best ITIL has to offer. Congratulations to all.”

Nominations are now being accepted for the next awards, presented at the 14th Annual International IT Service Management Conference and Exhibition, taking place February 21-24, 2010 at the Bellagio in Las Vegas. A nomination form is available on Pink Elephant’s website and must be submitted by December 11, 2009. Case study proposals are also being accepted. For more information about the 2010 conference, click here or call 1-888-273-PINK.

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