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ITSM News Round Up for October 2010

Vendors, people, new ITIL adopters and wiley veterans: A look at headlines from around the industry and the world.
Tags: news, ITIL, ITSM, APM Group, Pink Elephant

New Change Management Qualification from APM Group

The Change Management Practitioner qualification is intended to help people become better at managing change.
Tags: certification, change management, ITIL/ITSM, OGC, APM Group