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ITSM News Round Up for October 2010
ITIL Article Published Nov 4, 2010
Vendors, people, new ITIL adopters and wiley veterans: A look at headlines from around the industry and the world.
Tags: news, ITIL, ITSM, APM Group, Pink Elephant
New Change Management Qualification from APM Group
IT Service Management News Article Published Nov 6, 2009
The Change Management Practitioner qualification is intended to help people become better at managing change.
Tags: certification, change management, ITIL/ITSM, OGC, APM Group