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Has IT Service Management Adoption Hit a Plateau?
IT Service Management News Article Published Feb 29, 2016
Some organizations are dropping ITSM in favor of DevOps. Others find that IT service management lends some needed control to DevOps initiatives.
Tags: ITIL, BMC, ITSM, IT service management, DevOps
BMC’s Remedy for IT Obsolescence
IT Service Management News Article Published May 19, 2015
By focusing on improving the end users’ efficiency and satisfaction, IT gains an important tool against obsolescence and a powerful answer to the latest question of IT outsourcing.
Tags: Amazon Web Services, IT management, cloud service, BMC, User Experience, myit, centralized IT, remedy 9, it obsolescence
ITSM News Round Up for December 2010, Part I
IT Service Management News Article Published Dec 7, 2010
ITSM News Round Up for November 2010, Part II
IT Service Management News Article Published Dec 1, 2010
News, awards and joint ventures -- We trawl through the ITIL headlines so you don't have to!
Tags: BMC, Accenture, FireScope, Service-now, Linium