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CA Technologies delivered CA Cloud Service Management, a cloud-based IT service management solution that enables self-service IT for enterprises.
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CA Service Management empowers users with easily consumable anytime, anywhere service support.
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When you start turning out leaders instead of managers, the improvements can be staggering, writes ITSMWatch columnist Peter Doherty of CA.
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itSMF USA announces Professional Recognition for ITSM (priSM) program at the itSMF Fusion Convention in Dallas, TX.
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Well, fifteen things actually but it didn’t sound as catchy, writes ITSM Watch columnist Rob England.
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