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CA Launches Cloud Service Management Solution
IT Service Management News Article Published Jun 17, 2014
CA Brings Consumerlike Experience to Enterprise IT Services
IT Service Management News Article Published Jan 18, 2014
CA Service Management empowers users with easily consumable anytime, anywhere service support.
Tags: Google, CA, DropBox, CA Technologies, service desk, service management
Are People the Forgotten Part of ITIL?
ITIL Article Published Jan 11, 2010
When you start turning out leaders instead of managers, the improvements can be staggering, writes ITSMWatch columnist Peter Doherty of CA.
Tags: CA, best practices, ITIL, RACI, ITSM
New Certification Program Launched
IT Service Management News Article Published Sep 21, 2009
itSMF USA announces Professional Recognition for ITSM (priSM) program at the itSMF Fusion Convention in Dallas, TX.
Tags: CA, ITIL, ITSM certification, priSM, itSMF