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ITSM News Round Up for December 2010, Part I
By Elizabeth Harrin -
IT Service Management News Article Published Dec 7, 2010

Did you know that C-level support isn't necessary for a successful ITIL implementation? Here's our roundup of new research and ITSM news.
Tags: HP, news, ITIL, BMC, ITSM

PinkVERIFY Launches as OGC ITIL Software Scheme Assessor
By ITSM Watch Staff -
IT Service Management News Article Published Mar 2, 2010

HP Service Manager 7.1 is the first product assessed and awarded Gold status.
Tags: HP, ITSM, OGC, Pink Elephant, ITIL Software Scheme

Ten Things They Don't Want You to Know About ITIL v3
By Rob England -
ITIL Article Published Jun 23, 2008

Well, fifteen things actually but it didn’t sound as catchy, writes ITSM Watch columnist Rob England.
Tags: Microsoft, IBM, marketing, HP, CA