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ITIL Still Needs to Embrace the Collective
ITIL Article Published Oct 2, 2009
In in the wide open world of Web 2.0 OGC still keeps ITIL cloistered, writes ITSMWatch columnist Rob England.
Tags: Web 2.0, OGC, IT Skeptic, COBIT, MOF
ITIL v3: Still No Rush
ITIL Article Published Aug 28, 2009
Three years on and there's still no compelling reason to switch to ITIL v3, writes ITSMWatch columnist Rob England, a.k.a. The IT Skeptic.
Tags: upgrading, ITIL v3, IT Skeptic, ITIL v2, no rush