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Kaseya Rolls Out Advanced Monitoring Tool as a Service

Kaseya Traverse adds the ability to monitor virtual machines and cloud computing platforms to the Kaseya IT service management portfolio.
Tags: cloud computing, ITSM, IT service management, Application Performance Monitoring, Kaseya, kaseya traverse

FrontRange Makes Case for Hybrid ITSM

Adds tighter integration with external applications to enhance workflow across multiple systems.
Tags: cloud computing, ITSM, frontrange, HEAT 2013

How to Plan the Transition to Cloud Computing

Leveraging the ITIL Service Lifecycle is a good place to start, writes ITSMWatch columnist Michael Tainter of Forsythe.
Tags: cloud computing, utility, ITIL, ITSM, service lifecycle