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Kaseya Rolls Out Advanced Monitoring Tool as a Service
IT Service Management News Article Published Oct 9, 2013
Kaseya Traverse adds the ability to monitor virtual machines and cloud computing platforms to the Kaseya IT service management portfolio.
Tags: cloud computing, ITSM, IT service management, Application Performance Monitoring, Kaseya, kaseya traverse
FrontRange Makes Case for Hybrid ITSM
IT Service Management News Article Published May 28, 2013
Adds tighter integration with external applications to enhance workflow across multiple systems.
Tags: cloud computing, ITSM, frontrange, HEAT 2013
How to Plan the Transition to Cloud Computing
ITIL Article Published Oct 7, 2010
Leveraging the ITIL Service Lifecycle is a good place to start, writes ITSMWatch columnist Michael Tainter of Forsythe.
Tags: cloud computing, utility, ITIL, ITSM, service lifecycle