Two years on and we're still not there, writes ITSMWatch columnist Rob England.Tags: ITSM, service catalog, England, ITIL v3, ITIL v2
OGC to eliminate v2 exams beginning in June 2010.Tags: certification, ITSM, ITIL v3, OGC, ITIL v2
Three years on and there's still no compelling reason to switch to ITIL v3, writes ITSMWatch columnist Rob England, a.k.a. The IT Skeptic.Tags: upgrading, ITIL v3, IT Skeptic, ITIL v2, no rush
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