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ITSM News Round Up for February 2011, Part II

Social networking comes to ITSM software and PinkVerify finds a new leader in our news roundup this week.
Tags: ITIL/ITSM, ITSM software, ITSM certification, Pink Elephant

New Certification Program Launched

itSMF USA announces Professional Recognition for ITSM (priSM) program at the itSMF Fusion Convention in Dallas, TX.
Tags: CA, ITIL, ITSM certification, priSM, itSMF